Shared Services That Work: Surprise Findings From Charlotte-Mecklenburg Nonprofits

Description:

The Community Catalyst Fund of the Foundation For The Carolinas chose a Task Force of local business and nonprofit leaders to lead the research on a potential Managed Services Organization (MSO). An MSO is an organization or program that provides purchasing or back-office functions such as the business processes of finance, procurement, human resources, payroll, legal work, benefits management, information technology, marketing or events management to multiple nonprofit organizations. The MSO Task Force identified three primary goals for this project: Provide affordable, quality back-office services for nonprofit organizations to increase their effectiveness, Deploy highly qualified professionals on back-office services so program staff can focus on their missions, Develop a financially sustainable shared service solution. This report and powerpoint presentation presents the findings of the MSO Task Force as well as recommendations for the Charlotte-Mecklenburg nonprofit community with regards to shared services.